Effective Date: 5 Apr 2025

At Dietitian Chanchal Prajapati, we strive to provide high-quality diet consultation and personalized nutrition plans. Please read our refund policy carefully before booking a service.

1️⃣ Refund Eligibility

• Refunds are applicable only for prepaid services if the consultation or service cannot be delivered by us.

• Refunds are not applicable once the diet plan or consultation has been provided.

2️⃣ Cancellation by Client

• You may request a cancellation up to 24 hours before your scheduled consultation.

• Refunds for canceled appointments will be processed within 5–7 business days.

3️⃣ Partial Refunds

• If you purchase a package or monthly plan and request a refund after using part of the service, the refund will be pro-rated based on the unused portion.

• Any discounts or offers applied at the time of booking will be adjusted in the refund amount.

4️⃣ Method of Refund

• Refunds will be issued via the same payment method used during booking (UPI, Paytm, Google Pay, or bank transfer).

• We will notify you via email or WhatsApp once the refund has been processed.

5️⃣ Non-Refundable Cases

• After the diet plan has been delivered.

• After the consultation has been completed.

• If the client fails to attend the scheduled online consultation without prior notice.

💡 Tip: Always double-check your appointment timing before booking to avoid cancellation issues.