Effective Date: 5 Apr 2025
At Dietitian Chanchal Prajapati, we strive to provide high-quality diet consultation and personalized nutrition plans. Please read our refund policy carefully before booking a service.
1️⃣ Refund Eligibility
-
Refunds are applicable only for prepaid services if the consultation or service cannot be delivered by us.
-
Refunds are not applicable once the diet plan or consultation has been provided.
2️⃣ Cancellation by Client
-
You may request a cancellation up to 24 hours before your scheduled consultation.
-
Refunds for canceled appointments will be processed within 5–7 business days.
Method of Refund
-
Refunds will be issued via the same payment method used during booking (UPI, Paytm, Google Pay, or bank transfer).
-
We will notify you via email or WhatsApp once the refund has been processed.
4️⃣Non-Refundable Cases
-
After the diet plan has been delivered.
-
After the consultation has been completed.
-
If the client fails to attend the scheduled online consultation without prior notice.
💡 Tip: Always double-check your appointment timing before booking to avoid cancellation issues.